Terms of Service

1. Services

Reditus Media LLC ("we," "us," "our") provides lead reactivation and marketing automation services for businesses. Our services include database analysis, custom email/SMS campaign creation, GoHighLevel CRM setup and automation, and ongoing campaign optimization.

 

2. Payment Terms

Setup fees are due upon agreement and are non-refundable once work has commenced. Monthly service fees are billed via autopay. Work pauses after 48 hours of late payment. A 90-day minimum service term applies. Either party may terminate with written notice after the minimum term.

 

3. Service Guarantee

We guarantee delivery of all listed service deliverables plus weekly reporting. If we achieve less than a 2% reactivation rate within 60 days, we will continue working at no additional charge for up to 30 additional days. This is a process guarantee, not a revenue guarantee. We do not guarantee specific revenue outcomes, as results depend on factors outside our control including your industry, lead quality, and sales process.

 

4. Client Responsibilities

You agree to provide: access to your lead database, brand materials (logo, business hours, core offer description), and a single decision-maker for campaign approvals. Materials must be provided within 72 hours of kickoff. Delays in providing materials may extend project timelines.

 

5. Scope of Work

Our services include: pipeline setup, lead capture automation, follow-up sequences, reactivation campaigns, weekly reporting, and dashboard access. Services do NOT include: website builds, ad management, CRM migrations beyond agreed contact lists, multi-location deployments, or staff training beyond one session.

 

6. Data & Privacy

We handle your lead data with care and in accordance with our Privacy Policy. We will not sell, share, or use your lead data for any purpose other than delivering the agreed-upon services. You confirm that you have the right to contact the leads in your database and that they were acquired through legitimate means.

 

7. Intellectual Property

Campaign copy, email templates, and strategies created for your account are yours to keep. Our proprietary systems, automation architecture, and snapshot templates remain our intellectual property.

 

8. Limitation of Liability

Our total liability is limited to the amount you have paid us in the 3 months preceding any claim. We are not liable for indirect, incidental, or consequential damages. We are not liable for results of third-party platforms (GoHighLevel, email providers, etc.) experiencing downtime or policy changes.

 

9. Governing Law

These terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of Orange County, California.

 

10. Changes

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance.

 

Contact

Questions about these terms? Email: chris@reditusmedia.com